Contact Us
Need Any Help?
We are here to help you with any question.
Monday to Saturday - 8:30am - 8:30 pm
Nairobi, Kenya
- Moi Avenue, Rahimtula Trust Building, Queens Mall shop no. M29
- 0757730401
Frequest Asked Questions
What is your return policy?
We accept returns within of upto 7 days from the date of purchase or delivery. To be eligible for a return, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Depending on the situation, a customers may receive a full refund or an exchange. Return shipping costs are born by customers unless otherwise stated. Please note that certain items, such as perishable goods, personalized products, or final sale items, are non-returnable. For full details, please refer to our complete return policy or contact customer service.
How can I track my order?
You can track your order by logging into your account and visiting the Orders section. There, you'll find the current status of your order along with a tracking number or link if it has already been shipped.
Can I modify or cancel my order after placing it?
You can modify or cancel your order by logging into your account and navigating to the 'Orders' section. From there, you can make changes or cancel the order if it hasn’t been processed yet.